Promoted to Big Sister – Team Fiona Cincinnati Zoo

Professionally packed and fast shipping

Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL and many other top global carriers we can offer a variety of shipping options. Our warehouse staff is highly skilled and will package your items according to our precise and precise specifications. Prior to shipping, your goods will be thoroughly examined and secured. Everyday, we send to thousands of customers across multiple countries. Our determination to be the biggest online retailer around the globe is evident by this. There are distribution centers as well as warehouses across Europe and in the USA.

Note: Orders with more than one item are assigned a processing time in accordance with the item.

Prior to shipment, we check the item thoroughly before sending the items. Today, the majority of orders will be delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

The inventory is always changing and we do not fully manage it due to the fact that multiple parties are involved, including our factory and warehouse. The actual levels of stock can change at any point. Please be aware that it's possible that your order will be out of stock after you've placed your order.

The period of time is 30 days. If 30 days have gone without a trace since the purchase however, we're unable to give you a refund or exchange.

You can only return an item in the event that it is not used and still in the same state as when you received it. You must have the item in the original packaging.